For patients
Your doctor asked us to keep an eye on your readings at home.
Here is what that means, in plain terms: a monitor arrives at your house, you set it up with our app once, and after that your readings reach your care team on their own. You do not have to write anything down or send anything.
What to expect
From the box arriving to your first reading.
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The monitor arrives
Your care team gives you a username and password, and you install the free 22RPM app on your phone. You only do this once.
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You pair the monitor
Turn Bluetooth on, switch the monitor on, and tap Connect in the app. The guide walks through it with pictures.
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You take a reading
Sit quietly for five minutes, put the cuff on your upper arm, and press Start. Your numbers appear in the app on their own, and your care team receives them.
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Someone looks at it
A clinical team reviews your readings. If something looks wrong, they call you, and they tell your doctor.
Common questions
Things people ask us first.
Do I need internet at home?
Your phone needs either Wi‑Fi or cell service to send readings. If you measure with no connection, the reading is saved and sends by itself once you are back online.
What if I miss a day?
Take your reading the next day. Try to measure at around the same times each day, but a missed day is not a problem.
Who sees my readings?
The clinical team monitoring you, and your own doctor. Access is limited to the staff assigned to your care.
Will this cost me anything?
It depends on your insurance. Some plans apply a copay or deductible to monitoring. Ask your doctor’s office or write to us and we will explain what we know about your situation.
If you feel unwell, do not wait for us to call. Remote monitoring is not an emergency service and readings are not watched every minute of the day. If you have chest pain, trouble breathing, weakness on one side, or you otherwise feel that something is seriously wrong, call 911 or go to an emergency department.
Help
Stuck on something? Just ask.
There is no question too small — if the cuff is confusing or a reading looked strange, we would rather hear from you.